Leverage the TKI Conflict-Handling Modes
9 October 2012
Allison read the Thomas-Kilmann Conflict Mode Instrument and Introduction to Conflict Management booklets and celebrated this straightforward approach to transforming conflict.
What We're Reading Now
Entries tagged with: Conflict
I’m Sorry Instructions for Kids (and Grown-Ups)
22 April 2014
Allison read A Better Way to Say Sorry on JoEllen’s cuppacocoa blog and appreciated specific instructions for helping kids (and grown-ups) to apologize sincerely.
Minimize Conflict in All Your Relationships
29 July 2014
Allison read 5 Tips for Avoiding Conflict in Your Relationship on the Psychology Today blog and appreciated Anne M. Gordon's practical advice for changing the dynamics of arguments (romantic or otherwise).
Listening Lessons from the Boston Marathon and Beyond
21 April 2015
Allison taught Resolving Conflict yesterday for the American Association for Physician Leadership and got to tell one of her favorite stories about how to listen even when you don’t understand.
Celebrating TKI’s 40th Anniversary
28 April 2015
Allison read the web site created to commemorate the 40th anniversary of the Thomas-Kilmann Conflict Mode Instrument (TKI) and was glad to see a diverse collection of resources for people who want to learn more about how to transform conflict into productivity.
Beware the Mental Basement
21 July 2015
Allison read The Wrong Place and Time to Have a Money Conversation by Carl Richards and found his wisdom to be useful for any potentially difficult conversation.
Dealing with Conflict
14 October 2015
Janie read Clash of the Teammates: How the Ideal Team Works Through Conflict by Kristin J. Behfar and enjoyed learning about common traits of high performing teams.
Making Difficult Conversations More Manageable
10 November 2015
Allison read How to Make Sure You’re Heard in a Difficult Conversation by Amy Gallo on HBR.org and appreciated her practical tips on what to do when a conversation gets heated.
Build Your Empathy Skills this Valentine’s Day
9 February 2016
Allison read Resources for Learning About Empathy on Valentine's Day on the George Lucas Educational Foundation site, Edutopia, and celebrated an emphasis on compassion and caring this Valentine’s Day.
Use Your Favorite Crime Show to Help You Manage Frustration
12 April 2016
Allison read Don’t Let Frustration Make You Say the Wrong Thing by Tara Healey and Jonathan Roberts on HBR.org and appreciated a useful tool for making sure your emotions don’t hijack you in the heat of the moment.
Dealing with People Who Take Your Meeting Off Track
3 May 2016
Allison read 5 Ways Meetings Get Off Track, and How to Prevent Each One and appreciated Roger Schwarz’s specific suggestions for how to handle meeting participants who derail the group.
Hamilton Makes Me Want to Be Brave This 4th of July!
4 July 2017
Barbara watched the musical, Hamilton, in New York, and thought about how not to “throw away her shot.”
Help for Heated Topics
13 March 2018
Eden listened to Strong Back, Soft Front, Wild Heart, on the On Being Podcast, and thought about the ways we approach (or don’t approach) controversial topics.
Getting Yourself to Have a Difficult Conversation
13 November 2018
Barbara read How to Have Difficult Conversations When You Don’t Like Conflict by Joel Garfinkle in the Harvard Business Review.
Sensitivity and Censorship
20 November 2018
Eden read Uncensored: My Life and Uncomfortable Conversations at the Intersection of Black and White America by Zachary Wood and examined what makes her uncomfortable about controversial topics.
Two Important Questions Can Help You Decide if You’re Ready to Change
27 November 2018
Barbara read Peter Bregman’s If You Want to Get Better at Something, Ask Yourself These Two Questions and faced head on that discomfort is a necessary part of change.
Staying Calm in Heated Conversations
23 April 2019
Barbara read HBR's 3 Ways to Stay Calm When Conversations Get Intense by Amy Jen Su and was glad to get reinforcement for two of the four recommendations she provides when she teaches Resolving Conflict.
How to Say Sorry
28 September 2021
Allison appreciated a reminder on how to deliver a sincere apology.
TKI is Still My Favorite Conflict Resolution Tool
10 May 2022
Allison started teaching her Resolving Conflict course in-person again and confirmed that the Thomas Kilmann conflict mode Instrument (TKI® Assessment) is still her favorite tool for helping people make better choices in the face of conflict.
