Entries tagged with: Empathy
10 July 2011
Rachel started incorporating the practical advice from Designing for Growth: A Design Thinking Tool Kit for Managers by Jeanne Liedtka and Tim Ogilvie into the ways she helps clients and colleagues find the designer in all of us. (It's nice to have a resource that pulls so much good thinking into one place.)
Design Thinking Really Is for Everyone
22 January 2013
Allison did her homework for a five-day Design Thinking train-the-trainer course and is enjoying getting to be a student this week.
A Practical Guide for Aspiring Design Thinkers
16 July 2013
Allison read a description of a field book about design thinking that’s available for pre-order from Amazon.com and couldn’t stop smiling.
Design Thinking in 13 Minutes or Less
18 March 2014
Allison watched a video of Darden Professor Jeanne Liedtka presenting a case study about how IBM used design thinking to transform trade shows and reflected on what she’s learned about this practical approach to problem solving.
Joy and Sadness Need Each Other
23 June 2015
Allison watched Disney • Pixar’s Inside Out and remembered that by allowing ourselves to feel sadness and learn from it, we can often find our joy faster.
Managing Your Ego
13 July 2015
Janie read Why a Big Ego Could Be Your Downfall (and Seven Tips to Help You Hone Your Humility) by Edward D. Hess, and appreciated his concrete tips on ways to quiet your ego and develop more empathy for others.
Build Your Empathy Skills this Valentine’s Day
9 February 2016
Allison read Resources for Learning About Empathy on Valentine's Day on the George Lucas Educational Foundation site, Edutopia, and celebrated an emphasis on compassion and caring this Valentine’s Day.
Learning When and How to Say Thank You
8 March 2016
Allison read Make Your Life Better by Saying Thank You in These 7 Situations by James Clear and reflected on how our relationships would change if we were able to receive compliments and have more empathetic responses.
Improving Your Empathic Listening
24 May 2016
Janie read Three Ways Leaders Can Listen with More Empathy, and was excited to have some concrete suggestions on ways to improve her listening skills.
What is Design Thinking?
15 November 2016
Allison facilitated the Ready, Set, Design activity for 150 participants and was grateful for a fun, fast, and easy way to explain design thinking concepts.
Observing Art for Better Communication
2 December 2016
Eden read Visual Intelligence by Amy Herman and was happy to see so many communication tools in a book about what and how we see.
What Obama is Reading Now
27 January 2017
Eden read Obama’s Secret to Surviving the White House Years: Books, and learned how the president found solidarity, fostered empathy, and sometimes escaped the pressure of his job through reading.
Do You Shy Away from Empathy?
5 May 2017
Eden read There Is No Good Card For This: What To Say and Do When Life is Scary, Awful, and Unfair To People You Love by Kelsey Crowe and Emily McDowell and felt comforted by the stories and advice offered by two empathy experts.
What to Say When You Don’t Know What to Say
8 August 2017
Allison read A Cancer Survivor Designs the Cards She Wishes She’d Received From Friends and Family and empathized with how hard it is to empathize.
Take a Break from Empathy
29 August 2017
Barbara watched Martha Beck’s video, How to Not Hurt When Someone You Love is Hurting, and was reminded that being too empathic can be unhelpful.
Listen Better Faster
17 October 2017
Allison read Inpatient Satisfaction Improved by Five-Minute Intervention, Study Finds in the UVA Today Daily Report and reflected on how the BATHE technique could help everyone to listen better faster.
Let Go of At Least
12 December 2017
Allison watched Brené Brown’s animation about the difference between sympathy and empathy and renewed her commitment to let go of 'at least.’
For Better Solutions, Try Empathy
11 September 2018
Janie read Design Thinking for the Greater Good: Innovation in the Social Sector by Jeanne Liedtka, Randy Salzman, and Daisy Azer and considered the impact that empathy can have when we’re trying to solve problems.
Staying Calm in Heated Conversations
23 April 2019
Barbara read HBR's 3 Ways to Stay Calm When Conversations Get Intense by Amy Jen Su and was glad to get reinforcement for two of the four recommendations she provides when she teaches Resolving Conflict.
Retraining Your Sixth Sense
11 June 2019
Eden read Mindwise: Why We Misunderstand What Others Think, Believe, Feel, and Want by Nicholas Epley and thought about how well she understands the minds of others.
